Frequently Asked Questions

Everything you need to know about ordering from Blacksunset. Can't find what you're looking for? Contact us.

How long does shipping take?

All products are made to order. Production normally takes 1-3 business days and delivery within the United States normally takes 3-8 business days. You'll receive tracking by email when your order ships.

Where are your products made?

Blacksunset products are printed and fulfilled by trusted production partners in the United States. Our shirts use high-quality Comfort Colors 1717 garment-dyed tees.

Can I return or exchange my order?

Because every item is made to order, returns are accepted for defective or damaged products. Contact us within 14 days of delivery if something is wrong. Please check the size guide before ordering.

How do I find my size?

See our size guide for measurements in inches and centimeters. Comfort Colors 1717 tees have a relaxed, boxy fit.

Do you ship internationally?

This store serves the United States. For European orders, visit blacksunset.ee.

How do I track my order?

We'll email a tracking number when your order ships. If you haven't received tracking within five business days, please contact us.

What payment methods do you accept?

Available payment methods are shown securely at Shopify checkout and can include major cards, PayPal, Apple Pay, and Google Pay.

What is your free shipping policy?

Free standard shipping is available on United States orders over $75.